OUR SERVICES

FOUNDATION COMPLIANCE SETUP

One-Time Setup

This is your essential starting point. It’s where your business becomes structured, safe and audit aligned.

This setup includes:

  • Your full Policies & Procedures Suite

  • All required forms, registers and templates

  • A complete Risk Management Framework

  • A compliant Incident Management Framework

  • Worker Screening & HR Compliance Setup

  • Guidance on how to correctly organise your evidence

The outcome:

You walk away with a fully functioning compliance foundation that protects your business and your participants.

4-WEEK FAST TRACK REGISTRATION PROGRAM

For brand new providers who want guided registration without overwhelm.

This includes:

  • Full NDIS Registration Support

  • Essential compliance documentation

  • Evidence preparation guidance

  • Weekly check-ins and guided tasks

This program is ideal if:

You want to get registered efficiently, with support — without diving into full compliance systems just yet.

AUDIT READINESS PROGRAM

One-Time Program

For providers who want to feel genuinely prepared — not just “hope for the best.”

This program includes:

  • A full Gap Assessment

  • A complete Internal Audit

  • Audit Preparation Support

  • Corrective Action Support if anything needs fixing

The outcome:

You enter your audit clear, confident and prepared, with no loose ends.

6-WEEK FULL COMPLIANCE & AUDIT PREP PROGRAM

For providers who want everything done properly from the beginning.

This program includes:

  • The full Foundation Compliance Setup

  • The full Audit Readiness Program

  • Quality System Setup

  • A full evidence library

  • Audit coaching and mock questioning

The outcome:

You are fully compliant, fully prepared, and fully supported.

PREMIUM PROVIDER PACKAGE: END-TO-END SUPPORT

For providers who want everything handled from start to finish with complete guidance.

This includes:

  • Registration support (for new providers)

  • Gap assessment (for existing providers)

  • Full compliance system setup

  • Full audit readiness

  • HR & worker screening systems

  • Evidence development

  • Audit rehearsal & response support

  • Plus 3 months of ongoing compliance support included

This is our most supported, most comprehensive pathway. Pricing is based on the size of the organisation and staff numbers.

ONGOING COMPLIANCE CARE

Monthly Service

For providers who want to stay compliant long-term without the stress.

This includes:

  • Ongoing document updates

  • Legislative change tracking

  • Annual audit scheduling

  • Compliance reminders

  • Priority support

  • Discounted response work

This keeps your business safe, steady and supported all year round.

 

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OPTIONAL ADD-ONS (WHEN NEEDED)

  • Website Policy Rewrite

  • Business Process Mapping

  • Staff Training Modules

  • Template Packs

  • Urgent Audit Response Support

We understand that some providers may only require targeted, one-off support. The following services are available as limited-scope standalone options.

STANDALONE SERVICE DISCLAIMER

Standalone services are offered as limited-scope support only. They do not include full system setup, audit readiness, registration support, or ongoing compliance unless specifically stated.

Where broader compliance needs, audit risks, or system gaps are identified, Kind Compliance may recommend progression into one of our structured programs to ensure participant and provider safety.

Each standalone service is strictly limited to the deliverables outlined. Any additional work requested outside of scope will be quoted separately prior to commencement.

STANDALONE COMPLIANCE SUPPORT (LIMITED SCOPE)

GAP ASSESSMENT (STANDALONE)

A focused review of your current documents and systems against the relevant NDIS Practice Standards.

Includes:

  • High-level review of your existing policies, procedures and core documents

  • Identification of key compliance gaps

  • A written summary outlining areas for improvement

This service does not include document rewriting, system changes, audit preparation or corrective actions.

 INTERNAL AUDIT (STANDALONE)

A structured internal audit that mirrors the NDIS audit process.

Includes:

  • Review of key documentation and evidence

  • Auditor-style questioning

  • Identification of strengths and non-conformities

  • Formal internal audit report

This service does not include audit preparation, corrective action fixes or evidence development.additional work requested outside of scope will be quoted separately prior to commencement.

INCIDENT MANAGEMENT FRAMEWORK

Development of a compliant incident management structure for your business.

Includes:

  • Incident reporting templates

  • Basic incident registers

  • Incident response and escalation flow

  • Guidance on required reporting processes

This service does not include full quality system integration or staff training.

 

RISK MANAGEMENT FRAMEWORK

Establishment of a compliant risk management framework for your services.

Includes:

  • Risk register template

  • Risk assessment and control guidance

  • Risk treatment and review structure

  • Escalation and monitoring processes

This service does not include full operational system mapping or organisation-wide risk integration.

WEBSITE POLICY REWRITE

Development or rewrite of core website compliance policies in line with legislative requirements.

Includes:

  • Privacy Policy

  • Terms & Conditions

  • Website Complaints Information

  • Plain-language formatting aligned with your brand voice

This service is limited to website policies only and does not replace your internal policies and procedures.

URGENT AUDIT RESPONSE SUPPORT

Short-notice support for providers who have received unexpected audit feedback or compliance requests.

Includes:

  • Review of auditor feedback

  • Guidance on response requirements

  • Support with drafting written responses

This service does not include corrective action implementation or document redevelopment.